FAQ
This page will answer many of the questions you may have about the 12th Digital Dealer® Conference & Exposition.
Who should attend?
The 12th Digital Dealer® Conference & Exposition is the ideal learning and networking venue for dealer principals, general managers, general sales managers, internet sales managers, e-commerce directors, BDC managers, CRM managers, pre-owned managers, F&I managers and fixed operations managers.
What content does it cover?
The 12th Digital Dealer® Conference & Exposition is the premier event for any dealer and dealership manager who wants to learn about maximizing the Internet and technology to sell and service more cars and trucks.
The Conference features over 90 sessions on more than 40 topics from which you can choose.
Create an agenda that is custom-suited to your exact needs.
Some dealerships/groups bring nine attendees to cover EVERY session.
Network and learn from other dealers, dealership managers and vendors.
Experience unparalleled networking opportunities with your peers from all over the country,
informally during sessions and in the exhibit hall at breakfast, lunch and evening networking receptions and at the peer networking roundtable session.
More technology-specific exhibitors in one room than at any other automotive event. Learn about these companies NOW, not through your competitors.
There is simply no other way you can learn about the products and services of 100 companies in two and a half days like you can at the 12th Digital Dealer® Conference & Exposition.
Who is responsible for the content?
The Conference & Exposition is planned and programmed by the president, publisher, editors and writers of Dealer and Digital Dealer® print magazines, e-zines and websites, the information resource that dealers trust to deliver decision-informing news and thought-provoking analysis.
What are the dates of 12th Digital Dealer® Conference & Exposition?
April 3-5, 2012
Where is the conference being held?
The Rosen Shingle Creek Resort in Orlando, FL.
RosenShingleCreek.com
Conference Hours: All times shown are EST.
Tuesday, April 3, 10:30 am – 7:00 pm
Wednesday, April 4, 7:30 am – 7:30 pm
Thursday, April 5, 7:30 am – noon
Exhibit Hall Hours:
Tuesday, April 3, 5:00 pm – 7:00 pm Opening Meet & Greet Reception
Wednesday, April 4, 7:30 am – 7:30 pm Exhibit Hall open
7:30 am – 9:00 am Breakfast
12:00 – 2:30 pm Lunch
2:30 pm – 5:00 pm Refreshments
5:30 – 7:30 pm Networking Reception
Thursday, April 5, 7:30 am – 10:00 am Exhibit Hall open
7:30 am – 9:00 am Breakfast
Session Hours: (subject to change)
Tuesday, April 3, 10:30am – 12:00pm Peer Networking Roundtables
1:00 pm – 1:50 pm Concurrent Sessions
2:00 pm – 2:50 pm Concurrent Sessions
3:00 pm – 3:50 pm Concurrent Sessions
4:00 pm – 4:50 pm General Sessions
Wednesday, April 4, 9:00 am – 9:50 am General Session
10:00 am – 10:50 am Concurrent Sessions
11:00 pm – 11:50 am Concurrent Sessions
2:30 pm – 3:20 pm Concurrent Sessions
3:30 pm – 4:20 pm Concurrent Sessions
4:30 pm – 5:20 pm Concurrent Sessions
Thursday, April 5, 9:00 am – 9:50 am General Session
10:00 am – 10:50 am Concurrent Sessions
11:00 am – 11:50 am Concurrent Sessions
Registration hours:
(subject to change)
Tuesday, April 3, 8:00 am – 7:00 pm
Wednesday, April 4,8:00 am – 7:00 pm
Thursday, April 5,8:00 am – 12:00 pm
What does it cost?
See early bird rates on registration page.
Registration type On or Before 3/30/2012 Registration Onsite
Dealership Personnel (US Only) $695 $995
Allied Industry $1,495 $1,695
International $1,195 $1,295
US dealership attendees pay less than International dealers because only a handful of our exhibitors do business outside the US. Essentially, ALL dealership attendees would pay $995/$1,195/$1,295, including US dealers, if not for their value to our invaluable exhibitors and sponsors. IOW, it’s not that International dealership attendees pay more…rather we discount US dealers to get more of them to attend so as to make the event more valuable to our sponsors and exhibitors who are there for one reason…to do business with dealers they can actually do business with. Please note the break we give International dealers compared to Allied Industry attendees (whom also cannot do business with our exhibitors) as the event nears. This is mainly because Conference Chairman Michael Roscoe went to high school in Canada, loves Canada and Canadians, and wants to give back in a small way. ;^D
How do I register?
For all registrations, click here.
When is the last day to register for the conference?
Registration will be open until the conference ends. We recommend you register early to secure your badge and hotel accommodations. The conference hotel fills up quickly.
What forms of payment are accepted and when is the payment due?
The following forms of payment are accepted: American Express, Visa, MasterCard, Discover and checks. Payment is required to complete your registration. Returned checks will incur a $50.00 fee
What is the cancellation policy?
You may cancel your registration by notifying the registration coordinator via email or phone. There will be a $50.00 fee for cancellations greater than 60 days prior to the event (February 06, 2012 or prior); 50% of registration fee will be charged for cancellations received between 60 days and 30 days prior to the event (February 07, 2011 through March 05, 2012); and registration fees for cancellations less than 30 days prior to the event (March 06, 2012 or later) are fully non-refundable. For cancellations March 06, 2011 or later, 100% of the cancellation fee may be applied toward the registration fee for the next conference. Returned checks will incur a $50.00 fee.
Who do I contact for registration questions?
For all registration questions, please contact Kimberly Tonkovich at ktonkovich@dealer-communications.com.
Can you send an invoice for my registration?
The following forms of payment are accepted: American Express, Visa, MasterCard, Discover and checks. Payment is required to complete your registration. Returned checks will incur a $50.00 fee. Checks should be mailed, along with the invoice generated at the completion of the registration process, to the following address:
Horizon Communications, Inc.
8870 Darrow Road
Suite F106, PMB 305
Twinsburg, Ohio 44087
May more than one person from my company attend?
Absolutely! Bring as many colleagues as you’d like! In fact, many dealerships are bringing multiple management personnel with responsibility throughout the store. They tell us that there’s so much content offered they can no longer rely on one or two people to absorb it all.
I’ve registered but now realize I’m unable to attend. May I transfer my registration? You may transfer your registration to another person in your company or organization at any time by notifying ktonkovich@dealer-communications.com. Reselling Digital Dealer® Conference registrations is not permitted.
Where should I stay?
The official 12th Digital Dealer® Conference & Exposition hotel is:
The Rosen Shingle Creek Resort, 9939 Universal Boulevard, Orlando, FL 32819
What is the cost of a hotel room?
A block of rooms have been reserved at a negotiated rate of $159. These rooms are on a first-come-first-serve basis and reservations must be made before March 16, 2012.
How do I make my hotel reservation?
Contact Susan Mesko at 931-375-4040 or smesko@premcor.net.
Is my hotel room booked automatically when I register?
No. You need to call Susan Mesko with PREMCOR at 931-375-4040 and ask for the Digital Dealer® Conference & Exposition Room block. A block of rooms have been reserved at a negotiated rate of $159 plus tax per night. These rooms are on a first-come-first-serve basis and reservations must be made before March 16, 2012.
What is the attire?
Business casual
What is Dealer Communications?
Dealer Communications is the leading multi-media information source for the automotive retail industry. Connecting with franchised automotive dealers and managers over ten million times per year, Dealer Communications publishes the monthly print and online editions of Dealer magazine and Digital Dealer® magazine. Online weekly newsletters include Dealer; Digital Dealer®; Dealer Fixed Operations; Dealer Pre-Owned; Dealer F&I; and Dealer Sales and Marketing. To see all that Dealer Communications offers, visit www.dealer-communications.com.
What are the terms and conditions?
The 12th Digital Dealer® Conference & Exposition is open to automotive professionals 18 years and over only. Management may request a business card and photo ID prior to admission.
Dealer Communications reserves the right to make any changes it deems necessary to this program. We will make commercially reasonable efforts to retain speakers and their presentation topics. However, unforeseen circumstances may result in the substitution of a presentation topic or speaker.
Dealer Communications reserves the right to use photographs of any 12th Digital Dealer® Conference & Exposition attendee in promotional materials.
Dealer Communications assumes no liability for the acts of its suppliers or for the safety of any 12th Digital Dealer® Conference & Exposition participant while traveling to or from this event. The total liability during the hours of the meeting will be limited to a refund of the registration fee.
Click here to review our Privacy Policy.
Can I record what is presented at the 12th Digital Dealer® Conference & Exposition? Sessions may not be audio recorded without special permission for personal use only. They cannot be placed online or transmitted to others without permission.
Sessions may not be videoed without special permission for personal use and also cannot be placed online or transmitted to others. Short audio and video clips may be used for blogging and press coverage of session. As a general guide, non-contiguous clips of one minute or less should be used. Contact us if you need guidance about longer clips.
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