Testimonials

“The research and discovery of new technology we were able to accomplish at Digital Dealer is really unique; plus you can meet with your vendors face-to-face and discuss new programs and fact finding to ultimately make a better decision by product type. We’re researching new Internet and technology solutions, and meeting with our vendors directly helps them better understand our needs as a dealership.”
Jeffrey Frankel, Mercedes Benz of Rockville Centre

“It is always easy to believe you are an expert in your field of work; however, we, the automotive industry, are faced with ever changing technology and process that demands a proactive and organic game plan now and in the future… if we want to be relevant in car sales via the Internet and overall. As a participant at the Digital Dealer Conference this year there was no doubt this belief system was embraced by all that supported the event. The subject matter was presented by those who were hands-on with the automotive industry and the information I received was fantastic- relevant, progressive, and based on models of success. The vendor group incorporated within the event was an assortment of the best product for dealerships to move forward with in the future- a few I signed up within weeks of the event.

I want to be an expert within automotive Internet sales. I want my dealership to be the best it can be. Dealerships who embrace this conference now and in the future are the best of the best within the automotive Industry. I look forward to the next event.”
Pete Nelson, Business and Marketing Director, Wilson Motors Toyota, Mercedes-Benz, Scion, and Sprinter Vans
Bellingham, WA

“Attending the most recent Digital Dealer was a great way for me and our team to pick up new ideas and truly see how the digital space is changing our business.   It allowed us the opportunity to make sure our technology enhances our process and matches our customers’ expectations.” 
Ryan Sawyer, VP/GM at Kia of Puyallup, WA

“Digital Dealer provides a huge return on investment for our dealer group. By attending we can keep up-to-date with the rapid change in our industry. Every Digital Dealer Conference results in improved performance. We are able to focus on collecting best practices, emerging technology and updates from new and existing vendors all in one place.”
Russell Blackstone, e-Commerce Director, Don Hewlett Chevrolet Buick/Hewlett Volkswagen, Herndon, VA

“First you have to crawl, then you can walk, before you can run with a full scale Internet department. The whole Internet thing can be so overwhelming and the Digital Dealer Conference helped us focus on what we need to do to get started!”
Holly Brown, Internet Coordinator, Brown Motors, Petoskey, MI

“Attending Digital Dealer has really provided a platform to learn how the Internet continues to evolve the automotive business. It has been incredibly informative.”
Jeffrey Frankel, Sales Manager, Mercedes Benz of Rockville Centre, NY

“Can’t put a price on it! The conference gets better every time!”
Heath Emerson, E-Commerce Director, Good Chevrolet, Renton, WA

“I learned and shared some great concepts, and met with other directors and GMs that have a similar idea on where the future of Internet selling is going in the automotive business.”
George Dunn, Director of Business Development Maguire Family of Dealerships, Ithaca, NY

“Grateful to have the opportunity to learn from all the experts in the dealership field. It’s one thing to hear from vendors that have never sold a vehicle or sat in a dealership. When you have a speaker that does what we do day in and day out, it’s priceless. I enjoyed the lab with Google and Facebook. They care about the automotive world. I was offered “free” advise that I can start to use today. Great Job!”
Tricia Read, Taylor Ford, Taylor Ford, Taylor, MI
“We have had a lot of success with our Internet sales and digital marketing programs. Attending the Digital Dealer Conference helps keep me up to speed on the latest strategies for Social Media, SEO, SEM, video marketing and more. Plus I can meet directly with our current and prospective vendors to learn how their technology can benefit our dealership.”
Liz Kelly, e-Commerce Director, Suntrup Automotive Group, St. Louis, MO

 ”Digital Dealer is the conference that provides information relevant to our entire dealership from our front line to executive management. We can educate our staff on industry best practices, meet with key vendor partners and enrich our network. Every time we attend we always find ways to improve our operation.”
Chris Fousek, e-Commerce Director, Village Automotive Group, Boston, MA

“Attending the Digital Dealer Conference & Exposition teaches me more ideas, skills and strategies to improve my business than anywhere else. I go twice a year to understand changes in the marketplace and how to keep my operation on the cutting edge.”
Joe Healy, Internet Director, Lone Star Chevrolet, Houston, TX

“Our dealership group thrives on innovation. That is why I attend every Digital Dealer Conference and Exposition. I get new ideas and learn the latest digital marketing strategies and industry best practices that helps improve our dealerships. I just wish I could go more often.”
 Michael Groves, e-Commerce Director, Apple Auto Group, Apple Valley, MN

“The conference is always helpful in keeping up with the fast changing digital world. I am always able to get the answers I am looking for regarding how to keep pace, and changes needed in our Dealership processes regarding digital marketing and BDC practices.”
Michael Bohannon, Marketing / BDC Manager, Valley Motors, Cockeysville, MD

“It allows you the opportunity to compare what you’re doing right vs what you can improve on. You have the opportunity to hear from the top leaders within our industry.”
Gordon Gibbs, Internet Director, Jim Burke Automotive Group, Birmingham, AL

“With the way technology is changing, either adapt or quit the business; you can’t afford to be left behind. The competition for your customers’ dollar is increasing and we want it!”
Edward Halecki, Parts Manager, Infiniti of South Atlanta, Union City, GA

“This conference provides the BEST forum for networking with your peers, exposure to vendors relative to your business needs, and avenues to learn the latest and most relevant ways to improve your way of doing business. Attendees come away armed with a plethora of ideas that can be used immediately for each department within the dealership. It’s up to each individual to take advantage of everything available – from the sessions attended, vendors, and networking. Definitely a MUST attend event!”
Diane Anderson, BDC/e-Commerce Manager, Hubler Automotive Group, Indianapolis, IN

“Every year I try to refresh and bring back something new, mission accomplished again.”
Jim Congdon, Internet Manager, Burritt Motors, Oswego, NY

“I have attended several Digital Dealer Conferences and I always learn something new. I always look forward to attending and have never been disappointed. When I return to our dealership I am reenergized with new ideas,” Kathy Mallet, Internet Sales Director, McGrath Lexus, Westmont, IL

“Just a great way to keep up with an ever changing www landscape and a great getaway!”
Bruce Hartz, Internet Marketing/BDC Director, Bob Bell Nissan Kia in Baltimore, MD

“The conference allowed me, as always, to meet with various specialists who I feel might in some ways be able to help take our organization to that next incremental level.”
James Easter, eCommerce Director, Gettel Automotive Group, Bradenton, FL

“It was a great learning experience that reinforced the fact that the car business is just another business and the old ways are holding the industry back.”
Ben Warriner, Business Operations, Wade Ford, Smyrna, GA

“Even if you take away ONE thing, it makes the entire conference worth your while!”
Christie Brewer, Marketing Manager, Rusnak Auto Group in Pasadena, Thousand Oaks, Arcadia, and Loma Linda, CA

“As always, it’s enlightening and humbling to learn how much you don’t know! Every year, I have at least 20 actionable items and every year they work!”
Chuck Olsen, Corporate Sales Manager, Boucher Automotive, Greenfield, WI

“The value of attenting a Digital Dealer Conference lies mostly in the opportunity to gain insight on best practices and innovative strategies.”
Edward Shaffer, Internet Business Development Manager, Park Place Dealerships, Plano, TX

“This conference as usual is a wonderful opportunity to learn about innovative technology as well as review the basics of ecommerce!”
Jennie Lockett, BDC Director, Colonial Honda, Chester, VA

“Digital Dealer not only provided new ideas and initiatives, it also provided validation that a lot of the best practices recommended were already being implemented within our organization.”
Allison Centore, Internet Sales Director, Ted Britt Ford Lincoln, Chantilly and Fairfax, VA

“Being newly introduced into the social media part of the Internet, I found this conference to be extremely beneficial to learn all the do and don’ts of the social scene. It opened my eyes to a lot of new and exciting ideas and opportunities to help better improve our dealerships social output.– Simple. Amazing. And well worth the trip!”
Brenda Fodor, Internet Manager, Savage Hyundai, Reading, PA

“Eye opening? Came back a whole new person energized and ready to bring new best practices to the dealership.”
Scott Womack, Internet Sales Manager, Patriot Ford, Purcell, OK

“The Digital Dealer Conference opened my eyes to a whole new way of thinking about social media,”
Bob Pagani, Service Manager John Hinderer Honda, Heath, OH

“The conference showed the importance of incorporating social media in all aspects of the dealership.”
Jeff Craig, Service Manager, Walkers Renton Mazda, Renton, WA

“I really got a lot of good ideas from the exhibitors. I only wish the event was longer so I could have spent more time looking at the wide variety of products being offered.”
Ron Katz, Fixed Operations Director, Cabrera Auto, Arecibo, Puerto Rico

“I had been hoping to attend the conference for the past five years. It exceeded the expectations I had set, and I am looking forward to the next event!”
Richard Kovalsick, used car manager Lundgren Honda of Greenfield, Greenfield, MA

“A great conference. I learned more than I anticipated. It was definitely worth the investment.”
Neil Reising, Internet Manager, Northwest Hills Dealerships, Torrington, CT

“I took away lot of little things to few big things that we changed in our company and noticed the difference.”
Mohammad Ahmed, BDC Manager, North End Motors Inc., Canton, MA

“Your objective should be to learn something that will enhance or expand your possibilities, meet and communicate with those that have the ability to do the things that you could or should be doing and have the opportunity to personally and physically meet”
Andy Shambarger, Internet Director, Brondes Ford Lincoln Mercury, Toledo, OH

“Changed my outlook on the type of employee to look for in our sales department.”
Mark Hendrickson, Kingston Auto, Dassel, MN

“It was great to come back with the latest innovations in the industry and to brainstorm with other ISMs to see what does and doesn’t work for them.”
Kathleen Ryan, Internet Director, Tilton Automotive Group, Little Falls, NJ

“Attending Digital Dealer game me a lot of terrific ideas to implement in my dealership.”
Greg Coleman, Oxmoor Toyota Scion, Louisville, KY

“The conference provided an opportunity with me to speak with our current vendors as well as discover and engage new ones. It’s amazing how little you actually know until you get into an environment like this.”
Matt Trudell, Internet Sales Manager, Marshall Ford Sales Inc., O’Fallon, MO

“Was a definite eye opening experience of how much I needed to learn and then go back and teach to my associates.”
Jennifer Blanchard, Internet Manager, Gulf Chrysler, Foley, AL

“It helped me understand the importance of the new technology in our business and how we have to change. I have 45 years in working at a dealership and “wow” how things have changed.”
Patricia A. Hoewe, General Manager, Martin Chevrolet Sales, Inc., Saginaw, MI

“AMAZING! I enjoyed meeting other dealers from across the country sharing best practices.”
Larry Barditch, BDC/Internet Manager, Kendall Chevy, Miami, FL

“It was excellent!! And I believe everyone had a great time. The networking was great!! And the latest technology solutions were on display with the principals of vendors available to explain the benefits to my dealerships.”
Craig Moore, Sales, CaseyClick, Santa Ana, CA

“The conference was amazing! We are changing the way we do things to better our performance as an Internet Dealer. It’s been a few weeks and still sifting through all the information that was presented”
Richard Tolsma, Internet Manager, Dan Wiebold Ford, Nampa, ID

“I learned some new practices that I could implement right away when I got back to the dealership. Best of all, they were free. I met 1-2 really cool vendors that I would not have had the chance to meet up with otherwise.”
Thomas Jason Mitchell, Internet Sales Director, Classic Southeast Texas, Beaumont, TX

“VSEO was just one of the topics that we found to be of interest. We are using more and more video to get our message and branding out to the public.”
Scott Fraley, e-Commerce Manager, Waldron Motor Group, Scarborough, ME

“The Digital Dealer conferences give our dealership the opportunity to learn from the best of the best in the business. Regular attendance keeps us on the cutting edge of the Internet automotive business.”
Russell Blackstone, Internet Manager, Hewlett VW, Austin, TX

“I think it is extremely important for GMs and dealer principals to attend. Our industry is changing so fast that if these people don’t at least have some idea what is driving people to their showrooms, ISMs will get little help and support that they will need to stay one step ahead of the competition.”
Scott Fraley, e-Commerce Manager, Waldron Motor Group, Scarborough, ME

“Anyone who does not see a need for the Internet in their dealership should attend to open their eyes to what is needed. Also anyone who does see the need for the Internet in their dealership but doesn’t know where to begin! And anyone who thinks they have a good web site and they are all set with the whole Internet thing, go to the Digital Dealer Conference and see what you are missing out on!”
Holly Brown, Internet Coordinator, Brown Motors, Petoskey, MI

“Internet manager, GSMs, GMs, and dealer principals all need to attend. Ultimately, everyone brings home something different, however I think everyone that attends realizes how quickly Internet marketing dynamic is changing.”
Garry Shirley, General Sales Manager, Gentry Ford Subaru, Ontario, OR

“The networking and the ability to bounce ideas off others who understand the challenges we face from an Internet director’s perspective.”
Scott Fraley, e-Commerce Manager, Waldron Motor Group, Scarborough, ME

“Hands on practical advice on how to set up different Internet tools. We have so much to learn, you can’t absorb everything at one conference.”
Holly Brown, Internet Coordinator, Brown Motors, Petoskey, MI

“It was a tremendous conference. Our team got a ton of great ideas. We met innovative vendors. And best of all some amazing practitioners, both speakers and attendees, who were just full of talent, enthusiasm, and knowledge. Thank you for putting on another great event.”
Russell Blackstone, Internet Manager, Hewlett VW, Georgetown, TX

“It was invaluable. We are already implementing some of the things I learned at the conference.”
Marc L. Bortnick, President, Ron Bortnick Ford Kia, Upper Marlboro, MD

“A good opportunity to see what’s going on in the industry, as well as what is working and not working for others.”
Brent Hillyer, Director, e-Business, Ron Tonkin Dealership Group, Portland, OR

“High value. I have been attending automotive related events since 1980. This easily ranks among the highest.”
Sebastian Finocchiaro, General Manager, Korum Automotive Group, Puyallup, WA

“I found this conference to be quite valuable. My goal was to collect information on best practices and fundamental information on how to best sell to our customers via the Internet. We have a long way to go, but I’ve got a better idea of the path.”
Teresa Miller, General Manager. Martin Chrysler Dodge Jeep Inc., Alma, MI

“The fall conference and this spring conference have made a huge difference in our operation from the moment we started to implement various procedures, programs and practices that were learned. Myself, used car, service and parts managers are already looking forward to Texas in the fall.”
Tom Casto, General Manager, Premier Pontiac GMC, Rittman, OH

“It was an infusion of state-of-the-art best practices and the latest and greatest products in the industry. It reinvigorated this 14 year veteran of the internet industry to try new things.”
Keith Theisen, Director of Internet Sales, Ernie Haire Ford, Wesley Chapel, FL

“I personally received a lot of good info and best practices. Being relatively new to this side of the game – I really took a lot away with me from this conference. I would definitely recommend this to any and all in this business.”
Lenny Panzini, Internet Director, Island Auto Group, Merritt Island, FL

“Best symposium of my professional career.”
W.C. Smith, Sales Manager, Monument Chevrolet, Pasadena, TX

“I am always very edified and encouraged by attending the Digital Dealer conferences. Of all the automotive conferences I have attended in my short time in the automotive world, this one always proves to be the most substantial in content. The reason for that, I believe, can be found in its attempt (and success) to be relevant to the everyday life of the owner and employees of the dealership.”
Randy Cole, eMarketing Coordinator, Kuni Automotive, Vancouver, WA

“We knew we were on the right track and already have most of the best-practices processes in place. The conference reaffirmed our commitment to the internet medium and provided us with invaluable insight on avenues we have yet to explore (video).”
Ian Deveroux, Internet Director, Don White’s Timonium Chrysler Jeep and Dodge, Cockeysville, MD

“Great conference! Really exceeded my expectations. I went expecting to hear about 50% of the sessions to be vendor “pitch” session, but actually experienced very little of that. I was able to get all of the information I needed to come back to the dealership and implement to create an effective internet department.”
David Nowling, General Sales Manager, Gerald Jones VW Audi, Martinez, GA

“Instead of trying to guess what works, we gained insight into using applications, word tracks, vendor solutions that have or have not worked for other dealers and have set processes in place that have proven themselves. This conference saved us time and money in setting up our BDC.”
Ed Winkler, Sales Manager, Northcutt Toyota, Enid, OK

“Having your managers attend the workshops that the Digital Dealer Conferences have to offer is essential if you want to stay in the game when it comes to best practices for using the Internet for selling cars.”
Michael Glynn, General Manager, at Wallingford Buick GMC in Wallingford, CT

“This was my first Digital Dealer. It won’t be my last. It will be a highlight of my scheduled conferences for a long time to come.”
David Kelleher, President at David Auto, in Glen Mills, PA

 “The conference is the best place to get new ideas, organize the old ones and get it done,”
Igor Kalassa, Owner of Autogerais, Brazil

“While we recognize that our customers have many choices in the market, we are committed to delivering a level of service that our customers not only expect, but more importantly, that they deserve.  It is an honor to be recognized as a Top Dealership and a Women’s Choice Award recipient by WomenCertified.”
Tammy Darvish, Owner, Darcars Toyota Rockville, Rockville, MD

“The conference provided excellent ideas, and clear action items for moving forward.”  
Davis Baldwin, owner of Gulf Coast Auto Park, Austin, TX

“We were able to learn about best practices and new opportunities from people who were actually utilizing them, not from a sales person promoting hypothetical applications.”  
David Moser, General Manager, Cross Motors Corp, Louisville, KY

“Attending Digital Dealer was invaluable in bringing us up to date with e-commerce, CRM, many of our best practices, and meeting folks from across the country with the same issues and desire we have.”
Mike Eckler, President, Richmond Car & Truck Center, Richmond, KY

“This conference was extermely valuable in that I was able to closely network with the best of the best, ask questions, get answers, and learn some new tricks of the trade as to what works for most dealerships and not for others.”
Dean V. Swindler, Business Development Manager at Rowe Auburn, in Auburn, ME

“One of my favorite things here at Digital Dealer is the PNR. I always seem to find the right people. These are the same people that do what I do, I met someone from San Francisco 3,000 miles away from Hartford CT and we’re going through the same issues. If you’re coming to DD, get here early and get to PNR because that is where you will find your best stuff.
AJ Maida, Director Digital Marketing, Papa’s Chrysler Dodge Jeep Ram, Hartford, CT

“It was great – I took away more ideas and actionable items from this meeting than the previous three JDPower Internet Roundtable conferences combined. I was happy that I made the move to your meeting this year.”
Scott Kramer, Enterprise

“Attending the Digital Dealer Conference gave me a fresh look at cutting edge movements in all things digital. I came back to work rejuvenated and excited to implement many of the ideas and new products I learned about.”
Susie Hall, Communications Officer, Rountree Moore Auto Group

“I walked away with so much good information and ideas to bring back and implement in the dealership right away. I’m in the BDC department and getting customers to show is an issue. We are setting up a lot of appointments and we have a good close rate when they do show, but getting customers in the door is a problem. I learned a lot of techniques from the sessions and vendors to move forward with engagement tools to drive customers through our door.”
Shelly McGrael, Jim Moore AutoGroup

“Gave me the opportunity to see where we are at in the development of our Business Development Center in comparison to other dealers. I could find some good ideas, share some ideas, and meet with other directors and GMs that have a similar idea on where the future of Internet selling is going in the automotive business.”
George Dunn, Maguire Family of Dealerships, Ithaca, NY

“The conference has been extremely informative. I’ve taken in information to help drive new processes to reach and engage my customers, such as CRM options, reputation management tools, along with utilizing Facebook and Google strategies.”
Reggie McCaw, Internet Sales Manager, Tony Group Autoplex, Hawaii

“Gave us a great insight into best practice within this ever changing space. Whilst it confirmed we are on the right path, it also highlighted so many more opportunities to take our dealership to the next level. “
Simon Clarke, Group Marketing Manager at Motorama Group, Australia

“Brings a variety of ideas and information not available in any other venue. This was my 4th time attending the conference in Vegas and this time we took a larger group from the dealership. Everyone enjoyed it and learned a great deal.”
Jean Stephens, DeNooyer Automotive, Kalamazoo, MI

“This was my second digital dealer and will not be my last. This conference is essential to running my dealership.”
Jay Matukas, Autofair, Manchester, NH

“Meeting my peers from around the country opened me up to new methods to implement in my store. I am already reaping the benefits of their insight. Having the ability to attend the seminars and meet vendors has educated me further to increase our sales and ROI!”
Nikki Daane, Internet Manager, Shenandoah Ford, Front Royal, VA

“I really enjoyed the speaker from Google and most of the sessions. Found a CRM program and signed up with Dealer Socket.”
Kim Siex, Vice President at Camperland of Oklahoma, in Tulsa, OK

“This was my third digital dealer. It was a great opportunity for me to learn a few new things, and more importantly – refocus, clear my head and be reminded of doing things that I know I should be doing, but haven’t done.”
Peter Klein, Internet Manager, Andrew Toyota, Glendale, WI

“Digital Dealer expanded our knowledge and awareness of industry standards for Online vehicle sales.”
Dustin Newton, Internet Sales Manager, Wilson Auto Group, Flowood, MS

“The Digital Dealer Conference brought me up to date on latest digital tools and ideas for implementation.”
Jim Fionnghael, e-Business Development Manager, Cavalier Ford Lincoln, Chesapeake, VA

“I was so impressed. I left EVERY session with ideas and something I needed to change or implement as soon as I got back to the dealership. THIS CONFERENCE IS A MUST ATTEND for dealership growth and profit!”
Lisa Miller
Internet BDC Manager
Joyce Buick GMC of Mansfield
Mansfield, OH

“This is a must-go for any dealer group or dealership that wants to stay ahead of the curve in the automotive marketplace. This is a great place for ideas and to meet peers that can take you to the next level.”
Jeremy Beaver
e-Commerce Director
Del Grande Dealer Group
San Jose, CA

It opened my eyes to the rapidly changing marketplace and how to best reach those customers. I took away too many things to list that are in place in our dealership right now.
Garry Shirley
General Sales Manager
Gentry Ford Subaru
Ontario, OR

“Who should attend? Any and all managers, decision makers, and personnel that are involved in improving the dealership’s business should attend. There is still so much skepticism and lack of involvement from the decision-makers about the Internet and how it can be used more effectively to improve opportunities for each department and reduce expenses. This event is a real eye-opener! Attendance by the department heads, dealer principals and decision makers would help them ‘get it’ and allow for business growth in all departments.”
Diane Anderson
BDC/e-Commerce Manager
Hubler Automotive Group
Indianapolis, IN

“Only the best in the business attend this conference. If you are just looking to get through the next year, please don’t come. Leave the best to us.”
Russell Blackstone
Internet Manager
Hewlett VW
Austin, TX

“Priceless! I thought I knew something, however, found out I didn’t. We are completely changing the way we have been doing things.”
Tom Casto, General Manager
Premier Pontiac GMC
Rittman, OH